FREQUENTLY ASKED QUESTIONS
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Custom Watch Case: Yes

Custom Leather Straps: Yes

Custom Wall Clocks: Yes

In Stock Finished Products: No

Our watches are splash-proof. You can wear your watch for light day to day activities that have minimal water exposure such as washing the dishes, your hands, or getting caught in a little rain. Please wipe down any water that lands on the face glass or case as soon as possible with a soft dry cloth.


The watch should not be fully submerged or exposed to heavy rain downfall or a shower.

We offer a two (2) year craftsmanship warranty. Please read our full warranty for more information.

The substantial transformation of the raw materials are completed by hand in Canada.


All our watch cases and custom leather straps get made from scratch in Mississauga, Ontario, Canada.

We use reclaimed wood and vegetable tanned leather.

We order some resin casts from California via Pourcasso (@Deranged Donkey).

We hand finish and assemble all cases and leather straps in-house.

We used imported parts that are not our core competencies, such as the watch movement, glass, and other small metal and finishing components.

Watches: Citizen Miyota 8N24

Wall Clock: Seiko ultra slim three hand quartz clock movement (non sweeping). AA battery required and not included.

Fiat: United States Dollar (USD) and Canadian Dollar (CAD)

Crypto currencies: Bitcoin (BTC) and Ethereum (ETH)

We accept most major credit cards, including Visa, MasterCard, American Express, and also support Apple and Google Pay.

We offer a Buy Now, Pay Later where the total payment is split into four (4) interest free payments Sezzle at checkout.

Yes. All international shipments are sent DHL Express.

Customs duties and taxes are not part of the shipping fees on international or USA orders. Clients will be responsible for paying these fees for DHL or USPS to make the final delivery.

Maker Watch Company Inc. charges the respective HST for all provinces in Canada. All customers outside of Canada will not be charged sales tax.

In stock products that are made in house take 1 to 2 business days to process and between 2 to 10 days of transit time.

Please read our Shipping & Returns Policy to learn more.

We currently operate a direct to consumer model. We may consider opportunities for small retail boutiques and tailor shops.

Please Contact Us and inquire.