WATCH + STRAP: Two (2) Year Craftsmanship Warranty

Each watch and leather strap is backed by a two (2) year craftsmanship warranty. The warranty begins the day the product is marked delivered by the respective courier. This warranty does not cover the yellowing or fading of resin over time as this is a natural characteristic of resin which can be expedited if exposed to UV light.  If there are any functional issues before the expiry of the warranty, please send an email to create@makerwatchcompany.com, and we will assess and provide corrective next steps within ten (10) business days. Silicone and steel straps are covered by a six (6) month warranty.

Functional Issues Covered Under Warranty:

  • Front or back glass, movement, hands displacement (watch)
  • Case separation from frame (watch)
  • Strap separation (leather strap)
WALL CLOCK: Limited Lifetime Warranty

Each wall clock is backed by our limited lifetime craftsmanship warranty. The warranty begins the day the product is marked delivered by the respective courier. If there are any functional issues, please send an email to create@makerwatchcompany.com, and we will assess and provide corrective next steps within ten (10) business days. This limited warranty does not cover the yellowing or fading of resin over time as this is a natural characteristic of resin which can be expedited if exposed to UV light. 

Functional Issues Covered Under Warranty:

  • Defective wall clock movement
  • Live edge wood separation from epoxy

ALL PRODUCTS: Parts, labor, and shipping fees under warranty claims:

  • We will cover all labor and parts if the issue is the fault of our craftsmanship. Clients will pay for return shipping and will note "Return for Repair" on the shipping label and will be refunded up to a maximum of $20 USD, and we will cover shipping on the way back after the repair. 
  • Damage caused by the client (drops, bumps, water damage, or extreme humidity exposure) are assessed, and a reasonable repair cost estimate provided. Clients are responsible for all shipping fees.
  • Aesthetic wear and tear from day to day use and UV exposure not covered under warranty for any products.